#Why does my outlook keep crashing how to

We will want the debug log after you next experience the problem.

Server session' and 'IMAP server session' in the KMS debug log. Enable ' SMTP Simple Mail Transport Protocol - An internet standard used for email transmission across IP networks.We will want the logfile it creates when you next experience the problem. For more information refer to Location of KOFF store and debug files. Enable debug logging in Kerio Outlook Connector.Before you contact us, please do the following so we can resolve your problem as quickly as possible. If none of the above steps have solved your problem, then you should contact Kerio Support.

If it is not the cause, you may reinstall it. You should uninstall it to confirm that it is causing your problem. The Google Desktop Search can cause excessive memory use and hangs when used with the Outlook Connector.

Click on 'COM Add-Ins' and be sure nothing is in there except perhaps the ' Kerio Synchronization Add-In.'.

Uncheck everything except for ' Kerio Outlook Connector UI Extentions', then choose OK.

In Outlook, go to Tools > Options > Other > Advanced Options.

Outlook add-ins (also called 'plug-ins') can cause conflicts with the Outlook Connector. On most versions of AVG, the systray icon will change to a gray color when this is done. You need to disable the email scanning portion of AVG antivirus for Outlook to work properly. If you contact Support and you have not disabled your antivirus and personal firewall programs, this is the first thing we will ask you to do.ДЄVG AntiVirus is known to cause problems with Outlook and the Outlook Connector. Please note, this is a very common problem. Disable any antivirus programs and personal firewall programs.

All of these can cause problems for Outlook. Antivirus and Personal FirewallsДЄntivirus programs and personal firewall programs can change or remove packets, rewrite files on disk, or alter the memory of running programs. Your profile-specific settings will not be available in the new profile these include default views, sorting options, and distribution lists. Your original profile will continue to be available. When you create a new profile, you will not lose any mail, calendars or contacts. or IMAP Internet Message Access Protocol - One of the two most commonly used Internet standard protocols for e-mail retrieval, the other being POP3.

Do not create additional POP3 Post Office Protocol 3 - A protocol used by local email clients to retrieve emails from mailboxes over a TCP/IP connection.

Complete the account with the information you have used to create prior Outlook Connector accounts.

This is critical for Kerio Outlook Connector to function properly!

Please make sure that you set 'Default Delivery Location' to Kerio Outlook Connector Store.

Follow the steps and create an account of Additional Type, Kerio MailServer

Set 'When starting Microsoft Office Outlook, use this profile' to Prompt for a profile to be used.

You will see a list of your current profiles. Many problems can be resolved by creating a new profile. The Outlook profile is a frequent cause of problems. Staying Up To DateДЇirst, make sure that your operating system, Outlook, and Outlook Connector are all fully patched and up to date.

#Why does my outlook keep crashing how to

We will provide information on how to best contact Support for these issues. If all else fails, you can contact Support. We will address all of the common problems in this article, and how to solve them. Antivirus programs can interupt the normal flow of communication between the client and server. Add-on programs may cause problems with Outlook Connector. There are many possible causes for Outlook to crash or hang. Outlook has unexplained crashes or hangs when using the Outlook Connector. Outlook with the Outlook Connector is crashing or hanging!